On Tuesday, December 8, 2:00-3:00 pm EST, learn from Mark Johnson, Sr. VP, National Accounts & Amber Fox, National Director of Sales, Signature Worldwide in the HSMAI webinar on “Leading A Motivated Sales Team”.
Being a leader in today's workforce is much more about influence than it is authority and with the pinches of the economy and changing workforce demographics, being influential becomes much more of a challenge -– especially when dealing with your sales force.
Learn specific strategies and tactics for keeping your team motivated, including:
* Setting meaningful and measurable goals;
* Finding the right "carrot" in order to motivate change in behavior;
* Improving teamwork by managing different generations and personalities;
* Evaluating sales team progress and coaching for improvement;
* Staying engaged in the sales process; * Offering recognition to reward behavior.
Join these experts as they highlight the importance of motivating your team. Register Now at www.hsmaiuniversity.org direct link- http://hsmai.org/Events/event.cfm?id=1833 * HSMAI/IACC/ATME Members: $99 ; CHTA Members: $119 * Regular: $159 (Note: Remember, you can watch any time...register and watch a recording once any time in the next 30 days.)
Wednesday, December 2, 2009
Tuesday, December 1, 2009
HSMAI Member Benefit of the Month – Dec.’09: Member’s Only Resources
(A special series highlighting exclusive HSMAI member benefits to help you get the most out of your membership.)
HSMAI members have exclusive access to resources, publications, discounts, and more via the HSMAI Web Site's "Member's Only" area.
Among the benefits:
1. The new HSMAI Foundation Leadership Report, Volume 1. --
This special HSMAI Foundation report from today's hospitality sales and marketing leaders offers inspiration and use-now advice from the who's who in hospitality today. You can either access the e-dition of this report or print copies of the report may be purchased for $29 for members via the HSMAI Online Store.
2. HSMAI Foundation eConnect: Research and Resources--
eConnect is a one-stop portal to global information and resources on hospitality sales and marketing topics. eConnect is a service provided by the HSMAI Foundation to create a repository for information on and research into today's most important industry issues. Many of eConnect's resources are available exclusively to HSMAI members.
3. HSMAI Marketing Review --
Access articles by industry experts and insiders free of charge from the current and past issues of the award-winning HSMAI Marketing Review magazine. HSMAI members also have access to e-ditions of each issue.
4. HSMAI Marketing Review e-ditions -- Conference Recaps and Information Resources; Exclusive news and trends for HSMAI members, including a daily news feed, HSMAI Industry Trends Update newsletter archives, conference recaps and presentations, and sales and marketing solutions.
5. Membership Savings -- Check out the additional savings your HSMAI Membership entitles you to.
6. Online Member Services:
A) Update Your Member Record --Update your contact information in our membership records, including your Special Interest Group selections.
B) Renew Your Membership
C) Search For Members -- Search for HSMAI members around the world.
Sign in with your name and password today!
HSMAI is dedicated to your success. Please let HQ know if you have questions or comments at info@hsmai.org or (703) 506-3280. Thank you for being a member of HSMAI!
HSMAI members have exclusive access to resources, publications, discounts, and more via the HSMAI Web Site's "Member's Only" area.
Among the benefits:
1. The new HSMAI Foundation Leadership Report, Volume 1. --
This special HSMAI Foundation report from today's hospitality sales and marketing leaders offers inspiration and use-now advice from the who's who in hospitality today. You can either access the e-dition of this report or print copies of the report may be purchased for $29 for members via the HSMAI Online Store.
2. HSMAI Foundation eConnect: Research and Resources--
eConnect is a one-stop portal to global information and resources on hospitality sales and marketing topics. eConnect is a service provided by the HSMAI Foundation to create a repository for information on and research into today's most important industry issues. Many of eConnect's resources are available exclusively to HSMAI members.
3. HSMAI Marketing Review --
Access articles by industry experts and insiders free of charge from the current and past issues of the award-winning HSMAI Marketing Review magazine. HSMAI members also have access to e-ditions of each issue.
4. HSMAI Marketing Review e-ditions -- Conference Recaps and Information Resources; Exclusive news and trends for HSMAI members, including a daily news feed, HSMAI Industry Trends Update newsletter archives, conference recaps and presentations, and sales and marketing solutions.
5. Membership Savings -- Check out the additional savings your HSMAI Membership entitles you to.
6. Online Member Services:
A) Update Your Member Record --Update your contact information in our membership records, including your Special Interest Group selections.
B) Renew Your Membership
C) Search For Members -- Search for HSMAI members around the world.
Sign in with your name and password today!
HSMAI is dedicated to your success. Please let HQ know if you have questions or comments at info@hsmai.org or (703) 506-3280. Thank you for being a member of HSMAI!
Thursday, November 26, 2009
HSMAI-South Florida Hosted Successful First Annual Golf Tournament and Awards Event
We are pleased to report that some 90+ people attended our awards luncheon held this past Friday, November 20th at Jacaranda Country Club in Plantation. Of those at the luncheon, 26 brave golfers participated in our first annual tournament. Our Board of Directors and volunteer committee members worked very hard to make it a successful event, including our silent auction, to raise funds for the HSMAI Educational Foundation as well as for our elected charity.
As part of our awards program, we recognized HSMAI members who had achieved long term service in our Association. The following members were in the 20 year and more category: Ken Benjamin, Fernando Harb, Linda Sue Marsh, and Warren Nash. The following members were in the 15 year and above category: Jeanne Bigos, Douglas Carrillo, Sal Dickenson, Sandy Edwards, Phyllis Festinger, James Mostad, Marva Munroe, Anna Russo, Gail Spier, Karen Weiner-Escalera, and (me) Julie Wernick. In addition, these 10 year-term (and above) members were recognizes: Kattia Jaramillo, Nicki Grossman, Mike Hampton, Michele Olivier, Larry Rodkin, Christine Tascione, Debbie Toreson, and Kelly Tortoriello. Thank you for being active in HSMAI and congratulations to all.
In our community awards program, we solicited nominees and the winners were then selected by committee votes. In the HSMAI South Florida Rising Star Award, the nominees were: Chris Crenshaw, Gabriele Gannaway, Alice Land, Donna McCarthy, and Joe McKinney. In the Lifetime Achievement Award, the nominees were Linda Sue Marsh and Gail Spier. In the Sponsor of the Year, nominees were American Coach Lines, Canmark Printing, Creative Focus Photography and J Productions. In the Sales and Marketing Professional of the Year, nominees were Nadine Bankley (El Palacio Hotel), Olivia Pritchard (Eden Roc), Philip Ramcharitar (Canmark), and Susan Stern (Hampton Inn Plantation). In the Revenue Manager of the Year, nominees were Imtiaz Ali (Morgans Hotel Group)and Jean Francois Mourier (RevParGuru). In the General Manager of the Year, nominees were Debbie Cote (Hampton Inn Plantation), Don Friedman (Embassy Suites Ft. Lauderdale), and Carlos Molinet (Hilton Fort Lauderdale Marina). In the Hospitality Legend, nominees were Jerry Faber (Jungle Queen), Lisa Jebb (Cream of the Crop Events),David LeBlang(American Coach) and Monroe Udell (Jaxwson's Ice Cream Parlour). Based on the wonderful participation of our peers in the industry, just being nominated was an award in itself. Congratulations to all our nominees. (Note: winners are in bold type).
And a big thank you, again, to all who bid on our silent auction prizes and donated to our charitable and community service contributions.
Looking forward, we hope everyone will join us at the annual hospitality alliance holiday party on December 10th at Florida International University's North Miami Campus, the Kovens Conference Center. Registration info is on our web site hsmaisouthflorida.org and reservations are being handled by SFMPI this year.
With best wishes to all for a happy, enjoyable Thanksgiving. Best, Julie Wernick, Managing Director, HSMAI-South Florida.
As part of our awards program, we recognized HSMAI members who had achieved long term service in our Association. The following members were in the 20 year and more category: Ken Benjamin, Fernando Harb, Linda Sue Marsh, and Warren Nash. The following members were in the 15 year and above category: Jeanne Bigos, Douglas Carrillo, Sal Dickenson, Sandy Edwards, Phyllis Festinger, James Mostad, Marva Munroe, Anna Russo, Gail Spier, Karen Weiner-Escalera, and (me) Julie Wernick. In addition, these 10 year-term (and above) members were recognizes: Kattia Jaramillo, Nicki Grossman, Mike Hampton, Michele Olivier, Larry Rodkin, Christine Tascione, Debbie Toreson, and Kelly Tortoriello. Thank you for being active in HSMAI and congratulations to all.
In our community awards program, we solicited nominees and the winners were then selected by committee votes. In the HSMAI South Florida Rising Star Award, the nominees were: Chris Crenshaw, Gabriele Gannaway, Alice Land, Donna McCarthy, and Joe McKinney. In the Lifetime Achievement Award, the nominees were Linda Sue Marsh and Gail Spier. In the Sponsor of the Year, nominees were American Coach Lines, Canmark Printing, Creative Focus Photography and J Productions. In the Sales and Marketing Professional of the Year, nominees were Nadine Bankley (El Palacio Hotel), Olivia Pritchard (Eden Roc), Philip Ramcharitar (Canmark), and Susan Stern (Hampton Inn Plantation). In the Revenue Manager of the Year, nominees were Imtiaz Ali (Morgans Hotel Group)and Jean Francois Mourier (RevParGuru). In the General Manager of the Year, nominees were Debbie Cote (Hampton Inn Plantation), Don Friedman (Embassy Suites Ft. Lauderdale), and Carlos Molinet (Hilton Fort Lauderdale Marina). In the Hospitality Legend, nominees were Jerry Faber (Jungle Queen), Lisa Jebb (Cream of the Crop Events),David LeBlang(American Coach) and Monroe Udell (Jaxwson's Ice Cream Parlour). Based on the wonderful participation of our peers in the industry, just being nominated was an award in itself. Congratulations to all our nominees. (Note: winners are in bold type).
And a big thank you, again, to all who bid on our silent auction prizes and donated to our charitable and community service contributions.
Looking forward, we hope everyone will join us at the annual hospitality alliance holiday party on December 10th at Florida International University's North Miami Campus, the Kovens Conference Center. Registration info is on our web site hsmaisouthflorida.org and reservations are being handled by SFMPI this year.
With best wishes to all for a happy, enjoyable Thanksgiving. Best, Julie Wernick, Managing Director, HSMAI-South Florida.
Wednesday, November 25, 2009
Congratulations and Happy Thanksgiving from HSMAI South Florida
Congratulations to the 2009 HSMAI South Florida Hospitality Award recipients:
Hospitality Legend - Monroe Udell, Jaxson's
GM of the Year - Carlos Molinet, Hilton Fort Lauderdale Marina
Rev Mgr of the Year - Imtiaz Ali, Morgan's Hotel Group
Sales & Mktg of the Year - Susan Stern, Hampton Inn Plantation
Sponsor of the Year -... American Coach Lines
HAPPY THANKSGIVING, EVERYONE
Hospitality Legend - Monroe Udell, Jaxson's
GM of the Year - Carlos Molinet, Hilton Fort Lauderdale Marina
Rev Mgr of the Year - Imtiaz Ali, Morgan's Hotel Group
Sales & Mktg of the Year - Susan Stern, Hampton Inn Plantation
Sponsor of the Year -... American Coach Lines
HAPPY THANKSGIVING, EVERYONE
Wednesday, November 11, 2009
AAHOA Takes Stance Against Last-Room Availability
In a recent press release, the Asian American Hotel Owners Association (AAHOA) noted that they have more than 10,000 members who own 22,000 hotels or forty percent of all hotels in the United States. They have taken a position again “last-room availability” by online travel agencies (OTAs). Here are some excerpts from that release:
“In recent years, OTAs such as Expedia, Hotels.com,Hotwire.com, Travelocity, lastminute.com, Priceline, Orbitz, CheapTickets, Lodging.com and others have offered planning services and booking capabilities to travelers, which have largely benefited hotel owners by attracting guests to their hotels and boosting occupancy with sales of excess rooms on low demand days. The OTA business has continued to grow as more travelers are seeking convenient and inexpensive ways to plan their trips and shop for discounted room rates through the OTA sites.”
“With the increased competition among the OTAs to capture billions of dollars in revenues from the traveling public, however, the OTAs have gradually been gaining control of certain important decisions that historically were made by the hotel owners. To protect its members from a loss of control of their hotel operations and long-term investments…AAHOA is opposing any attempts by the OTAs to compel hotel owners to relinquish control of their room inventory and their pricing in exchange for a listing on the OTA websites, because this will harm the hoteliers, the hotel brands and the traveling public in the upcoming months and years.”
“…AAHOA strongly opposes (1) any attempts by the OTA’s to absolutely mandate last room availability, which would require the hotels to list their last available rooms on the OTAs at discounted prices, regardless of the market strength and demand for such rooms, and (2) allowing the OTAs to command rate parity and preclude hotel owners from offering discounts on their guest rooms that were greater than what was listed on the OTA website.”
“For many years, the OTAs have provided a benefit to the travel industry by offering excess hotel rooms at discounted prices,” said AAHOA President Fred Schwartz. “While we can’t have OTA sites usurping hotel branded sites, we do recognize the contributions that the OTAs have made to the traveling public and our industry. With the current economic conditions, it is critical for our members to maintain occupancy levels, but not at the risk of losing control of their room availability and pricing. AAHOA owners have invested their life savings in building and operating their hotels, and we cannot look the other way when third party agencies are trying to vest control from the members in order to gain a greater share of the market.”
What’s your opinion South Florida? Where do you stand on this issue?
“In recent years, OTAs such as Expedia, Hotels.com,Hotwire.com, Travelocity, lastminute.com, Priceline, Orbitz, CheapTickets, Lodging.com and others have offered planning services and booking capabilities to travelers, which have largely benefited hotel owners by attracting guests to their hotels and boosting occupancy with sales of excess rooms on low demand days. The OTA business has continued to grow as more travelers are seeking convenient and inexpensive ways to plan their trips and shop for discounted room rates through the OTA sites.”
“With the increased competition among the OTAs to capture billions of dollars in revenues from the traveling public, however, the OTAs have gradually been gaining control of certain important decisions that historically were made by the hotel owners. To protect its members from a loss of control of their hotel operations and long-term investments…AAHOA is opposing any attempts by the OTAs to compel hotel owners to relinquish control of their room inventory and their pricing in exchange for a listing on the OTA websites, because this will harm the hoteliers, the hotel brands and the traveling public in the upcoming months and years.”
“…AAHOA strongly opposes (1) any attempts by the OTA’s to absolutely mandate last room availability, which would require the hotels to list their last available rooms on the OTAs at discounted prices, regardless of the market strength and demand for such rooms, and (2) allowing the OTAs to command rate parity and preclude hotel owners from offering discounts on their guest rooms that were greater than what was listed on the OTA website.”
“For many years, the OTAs have provided a benefit to the travel industry by offering excess hotel rooms at discounted prices,” said AAHOA President Fred Schwartz. “While we can’t have OTA sites usurping hotel branded sites, we do recognize the contributions that the OTAs have made to the traveling public and our industry. With the current economic conditions, it is critical for our members to maintain occupancy levels, but not at the risk of losing control of their room availability and pricing. AAHOA owners have invested their life savings in building and operating their hotels, and we cannot look the other way when third party agencies are trying to vest control from the members in order to gain a greater share of the market.”
What’s your opinion South Florida? Where do you stand on this issue?
Monday, November 9, 2009
Welcome New HSMAI South FloridaMembers - Oct.2009 to date
Please join me in a warm hospitality welcome to the following new members who joined our HSMAI-South Florida Chapter this past month:
Laura Bombardi Loews Miami Beach Hotel
Denise Grant Family Rentals
Diana Guzman Howard Johnson - Hialeah
John Heimsath Florida International Univeristy
Tracey Anne Latkovic PGA national Resort & Spa
Rosario Ramirez Hampton Inn Hallandale Beach
Michelle Sehulster Noble House Hotels & Resorts
Nikki Thomas Renaissance Ft. Lauderdale Plantation
Brian Walton BrianRWalton.com
Best wishes to all, Julie Wernick, Managing Director, HSMAI-South Florida
Laura Bombardi Loews Miami Beach Hotel
Denise Grant Family Rentals
Diana Guzman Howard Johnson - Hialeah
John Heimsath Florida International Univeristy
Tracey Anne Latkovic PGA national Resort & Spa
Rosario Ramirez Hampton Inn Hallandale Beach
Michelle Sehulster Noble House Hotels & Resorts
Nikki Thomas Renaissance Ft. Lauderdale Plantation
Brian Walton BrianRWalton.com
Best wishes to all, Julie Wernick, Managing Director, HSMAI-South Florida
Friday, November 6, 2009
BEST PRACTICES IN RESORT MARKETING
HSMAI’s Resort Best Practices Initiative examines “70 Effective Ways To Generate Revenue In A Recession” as recently highlighted in the Resort Marketing Update Newsletter for October 2009. The full executive summary is now available to HSMAI members in this interest group via their website at hsmai.econnect.org
The combination of the AIG Effect and the country’s declining economy has taken a toll on the resort sector, which suffered an estimated $1 billion loss in meeting and conference revenue. In response to this decline, members of the Hospitality Sales & Marketing Association International’s (HSMAI) Resort Best Practices Initiative embarked on a study to examine successful revenue generating programs implemented by industry peers over the past year. The resulting report, “70 Effective Ways to Generate Revenue in a Recession”, offers recommendations to sustain business through the recession and prepare for the post-2009 travel environment.
The combination of the AIG Effect and the country’s declining economy has taken a toll on the resort sector, which suffered an estimated $1 billion loss in meeting and conference revenue. In response to this decline, members of the Hospitality Sales & Marketing Association International’s (HSMAI) Resort Best Practices Initiative embarked on a study to examine successful revenue generating programs implemented by industry peers over the past year. The resulting report, “70 Effective Ways to Generate Revenue in a Recession”, offers recommendations to sustain business through the recession and prepare for the post-2009 travel environment.
Subscribe to:
Posts (Atom)
