SCOOP

Giving Your Guests a Good Night's Sleep

Some times as hoteliers, we focus so much on marketing our myriad services and amenities trying just to keep up with the next best thing. We forget that the basics of our industry are putting "heads in beds". If our guests are not getting a good night's sleep, we just haven't done our jobs.

In this era of high stress, hotels are jumping on the band wagon to provide sleep aids.
One way different hotels are trying to help our visitors is through a pillow menu -- a choice of different materials, stuffings, scents, etc. The list of items has expanded from just pillow choices to items as varied as soft linens, sleep masks, ear plugs, scented sachets or aromatherapy sprays, chocolates with melatonin, CD with lullabies, clips to close drapes to shut out the light,

There are even spa hotels that are taking a more aggressive or medical approach to assisting with sleep problems. In some places you can get an assessment regarding insomnia, snoring, and frequent waking at night. You can opt for a clinical sleep study, take in a lecture, have customized sleep counseling, partake of sleep-inducing meals, acupuncture, or even try meditation.

So what are you doing South Florida to provide a better night's sleep for your guests? Have you added sound-proofing or black out curtains? Let us hear from you about your solutions.